What is the custom curtain-making process at Jinchan?

Jinchan Curtain Customization Service: A Comprehensive Process 1. Appointment and Consultation: Schedule an appointment via the official website, by phone, or at a store; our customer service team will gather your basic requirements. 2. Free In-Home Measurement: A professional measurer visits your home to take precise window measurements and document relevant details about walls, floors, furniture, and other environmental factors. 3. Design and Coordination: Our designers create tailored fabric, color, and style combinations based on your interior décor and personal preferences, and can provide visual renderings. 4. Order Confirmation: After finalizing the design and price quote, you’ll sign a contract and pay a deposit. 5. Factory Production: With 106,000 square meters of smart manufacturing space, production follows 16 standardized processes and undergoes 14 rigorous quality‑control checks. 6. Installation Scheduling: Once production is complete, we’ll arrange a convenient in‑home installation date. 7. Professional Installation: Our certified installation team arrives to install your curtains, ensuring smooth operation and perfectly even hanging. 8. After‑Sales Support: Following installation, we provide comprehensive after‑sales warranty and maintenance services.

How long does it take to customize Jinchan curtains? How much time is required from measurement to installation?

The standard lead time for custom curtains at Jinchan is as follows: First, measurement and design—1–3 days; after an in‑home measurement, the designer will provide a coordinated design proposal. Second, production—7–15 working days, varying depending on the product line and order volume; standard collections typically take 7–10 days, while functional lines (such as the 10A antibacterial series) require 10–15 days. Third, installation—within 1–3 days after production is completed, you can schedule an in‑home installation appointment. Overall, from measurement to final installation, the process usually takes about 10–20 days under normal circumstances. During peak promotional periods or for special custom orders, lead times may be extended; we recommend planning ahead. Exact timelines are subject to confirmation by your local store. Jinchan’s state‑of‑the‑art smart factory produces an average of 2,500 sets per day, ensuring ample capacity and reliable delivery schedules.

Do you offer installation for Jinchan curtain packages? Is there a charge for installation?

Jinchan Curtains offers free in‑home installation services, carried out by a professionally trained and certified installation team. Our installation package includes: first, the secure mounting of curtain tracks or Roman rods; second, hanging the curtains and carefully arranging their pleats; third, adjusting the opening and closing mechanism to ensure smooth operation and even draping; and fourth, on‑site cleanup to remove any construction debris after installation. For standard sizes and typical installations, no additional installation fee applies. However, special circumstances—such as exceptionally tall windows, custom‑shaped windows, or situations requiring high‑altitude work—may incur extra charges; exact pricing will be confirmed based on the store’s quote. Jinchan Curtains has established a standardized installation process that exceeds industry benchmarks, guaranteeing optimal results for every curtain.

Does Jinchan Curtains have stores nationwide? How can I find a store near me?

Jinchan Curtains boasts an extensive nationwide retail network, with over 600 exclusive stores covering major cities across most provinces and municipalities—ranging from first-tier metropolises and provincial capitals to numerous second- and third-tier cities. You can locate a nearby Jinchan Curtain store in the following ways: First, visit the official website’s store‑locator page, enter your city, and view the address and contact details of local outlets; second, call our customer service hotline, and our representatives will recommend the nearest store; third, check our official WeChat account—follow the Jinchan Curtains official account and use the menu to find a store; fourth, search on map apps: simply enter “Jinchan Curtains” into Amap or Baidu Maps to see nearby locations. We recommend calling ahead to schedule an appointment, ensuring that a dedicated consultant is available to assist you.

Can Golden Cicada curtains be custom-made online? How do I buy them online?

Jinchan Curtains offers online customization services. Here’s the online process: First, consult via our official website or store—our online customer service will help you clarify your needs and provide free fabric swatches. Second, receive online measurement guidance: our agents will share step-by-step tutorials, and in select cities, we even offer scheduled in-home measurements. Third, enjoy design consultation: simply send photos of your room, and our designers will provide styling suggestions and digital renderings. Fourth, place your order online—once you’ve approved the design, pay a deposit securely through the platform. Fifth, production takes place in our smart factory, ensuring personalized, made-to-order quality. Finally, we arrange for professional installation at your home, either by a local store or one of our trusted partner installation teams. In addition, Jinchan Curtains maintains official livestream channels on platforms like Douyin, where you can browse styles, get expert advice, and place your order directly. We recommend starting with a free sample request to experience the fabric’s texture and color firsthand before making your decision.

Can I view free fabric swatches from Jinchan Curtains? How do I apply?

Jinchan Curtains offers a free fabric swatch‑shipping service. You can request one in the following ways: First, visit our official website and use the online chat feature to contact customer service, specifying the product line and color you’re interested in; our team will arrange to send you a full set of swatches or samples of your chosen style. Second, tune into our official livestream—on platforms like Douyin—and place an order via the swatch link provided in the Jinchan Curtains livestream to receive a complete set of fabric and sheer‑curtain samples. Third, pick up your swatches in person at a nearby store, where you can directly examine and feel the fabrics. Each swatch includes authentic fabric and sheer curtain material, allowing you to experience the texture, thickness, light‑blocking performance, and true color firsthand. Place them at home to compare with your walls and furniture before making your decision, helping you avoid issues such as color discrepancies or mismatches in material.