FAQ

Frequently Asked Questions

Can Jinchan curtains be washed with water? What is the correct way to clean them?

Most of Jinchán’s curtain products are machine‑washable, though care varies depending on the fabric: First, the cotton‑linen collection is washable; we recommend a water temperature no higher than 30°C, using a mild detergent, and gentle machine or hand washing—avoid vigorous rubbing. Second, the faux silk and high‑precision collections can be washed or dry‑cleaned; use a delicate cycle and keep them separate from rough fabrics. Third, the 10A antibacterial series is washable; its antibacterial agents are embedded within the fibers, so regular washing will not compromise their effectiveness. Fourth, please note that bleach should never be used on any of our curtains. After washing, avoid direct sunlight; instead, air‑dry in the shade or iron on a low setting. Fifth, for high‑temperature‑set curtains, we suggest reshaping them after washing or hanging them to dry naturally—do not wring or twist them vigorously. For specific care instructions, please refer to the garment’s care label. If you’re unsure, we recommend consulting your local store or opting for professional dry cleaning.

How often is it appropriate to wash curtains?

Curtains don’t usually need frequent washing; it’s generally recommended to clean them every 2–3 years. For everyday dust, simply give them a gentle tap with a feather duster.

Does an antibacterial curtain retain its antibacterial effectiveness after washing?

The antibacterial performance of the Jinchan 10A series boasts excellent wash durability, retaining its antibacterial efficacy even after 300 wash cycles. Unlike conventional surface‑coated antibacterial products, Jinchan employs bio‑photoelectric antibacterial technology, embedding the active antibacterial agents within the fabric fibers rather than merely adhering them to the surface. Consequently, when washed according to standard care instructions—using a mild detergent, water no hotter than 30°C, gentle agitation, and avoiding bleach—the antibacterial effect remains long‑lasting and does not diminish significantly with repeated laundering. We recommend avoiding harsh acidic or alkaline detergents and bleaching agents, as well as prolonged soaking in high temperatures, to best preserve the fabric’s antibacterial properties. The product has undergone rigorous testing by accredited laboratories for wash‑resistant antibacterial performance, ensuring reliable use.

Will high-temperature‑set curtains lose their shape after washing? How can I restore their drape?

Jinchan’s high‑temperature‑set curtains undergo a shaping‑stabilization process at temperatures exceeding 120°C, ensuring excellent dimensional stability; under normal machine washing, they typically do not lose their shape significantly. However, improper care—such as washing in hot water, vigorous wringing, or prolonged exposure to direct sunlight—may affect their drape. To restore the drape: First, hang the curtain naturally; after washing, avoid wringing and simply drape it on the rod to air‑dry, allowing gravity to reshape the pleats. Second, iron on a low heat setting—use an iron set to no more than 110°C—and always place a protective cloth between the iron and the fabric to prevent scorching. Third, use a steam garment steamer, gently pressing from top to bottom to help revive the set shape. Fourth, if the drape is severely compromised, contact a Jinchan store for professional re‑setting at an additional fee. We recommend handling the curtains with care during washing and hanging them up immediately afterward to best preserve their shape.

How do you remove stains from curtains? Can coffee, juice, and grease stains be washed out?

Methods for treating curtain stains: First, for fresh stains, immediately blot gently from the edges toward the center with a clean white cloth or paper towel—avoid rubbing vigorously to prevent the stain from spreading. Second, for water‑soluble stains (such as coffee, juice, or tea), mix a mild detergent with warm water, dampen a soft cloth, and lightly wipe; then rinse with a clean, damp cloth. Third, for oil stains, apply a small amount of dish soap or a specialized degreaser, let it sit for a few minutes, and gently wipe. Fourth, for the Jinchan Nano Anti‑Stain series, thanks to its nano‑protective coating, most liquid stains will bead up and roll off; simply wipe lightly with a clean, damp cloth to remove them—no special treatment is needed. Fifth, for stubborn stains, we recommend taking the curtains to a professional dry cleaner; do not attempt to treat them yourself with bleach or highly corrosive cleaning agents. Before applying any stain‑removal method, test it first on an inconspicuous area to ensure no discoloration occurs, then proceed with larger‑area cleaning.

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