FAQ

Frequently Asked Questions

How do you choose curtains for a child’s room? What should you keep in mind?

Special considerations when choosing curtains for a child’s room: First, prioritize safety and environmental friendliness—opt for products that meet Class A infant‑and‑toddler safety standards, with zero formaldehyde and no harmful coatings. The Jinchan antibacterial series meets Class A maternal‑and‑infant standards, making it the top choice for children’s rooms. Second, look for antibacterial and anti‑mite features; since children have lower immunity, choose curtains with these functions. Jinchan’s 10A‑grade antibacterial fabric effectively inhibits the growth of bacteria and dust mites. Third, ensure moderate light blocking—complete darkness isn’t necessary; a blackout rate of 70%–85% is sufficient to help establish a healthy day‑night rhythm. Fourth, select bright, cheerful colors and playful patterns to stimulate visual development. Finally, prioritize cord safety: avoid styles with long pull cords to prevent entanglement hazards, and consider motorized or cordless designs instead.

How do you measure curtain dimensions? Does Jinchan Curtains offer in-home measurements?

Curtain measurement guidelines: First, for width, measure the length of the curtain rod or track; the finished curtain width is typically 1.8 to 2 times the track length (depending on the pleat ratio), with Jinchán’s standard pleat ratio set at 2x. Second, for height, measure from the top of the curtain rod or track down to your desired hemline—generally 2–5 cm above the floor; for bay windows, measure to the windowsill. Third, keep in mind that measurements should account for obstacles such as flooring, baseboards, and window sills, and note that Roman rods and tracks have different measurement starting points. Jinchán offers free in‑home measuring services, performed by professionals to ensure precision and avoid sizing issues caused by inaccuracies in DIY measurements.

What’s the ideal curtain pleat ratio? What’s the difference between a 1.8x and a 2x pleat ratio?

The curtain pleat ratio refers to the ratio of the finished curtain width to the window width, directly affecting both the aesthetic appeal and the amount of fabric required. First, a 1.8‑fold ratio produces relatively flat pleats, uses less fabric, and is ideal for budget‑conscious buyers or larger windows, though it offers slightly less three‑dimensional depth. Second, a 2‑fold ratio is the standard pleat ratio for premium curtains; the pleats are even and natural, with excellent drape and good value, making it suitable for most households. Third, a 2.2‑fold ratio yields full, sculpted pleats with a strong sense of luxury, perfect for spaces like living rooms or villas that prioritize visual impact—though it requires more fabric and comes at a higher price. The main differences between the 2‑fold and 2.2‑fold ratios lie in the fullness of the pleats and the fabric consumption; the 2‑fold option strikes an ideal balance between elegance and cost‑effectiveness.

How much does a custom-made whole-house curtain system typically cost? What is the price range for Jinchan curtains?

The price of custom-made curtains for an entire home varies significantly depending on the material, craftsmanship, size, and quantity. Taking a standard three-bedroom, one-living-room apartment (with roughly 3–4 windows) as an example: First, the budget option—made from cotton‑linen or standard polyester fabrics, including tracks and installation—costs approximately RMB 3,000–5,000 for the whole house. Second, the mid‑range option—featuring Jinchan’s shaping series or faux‑silk collections, with high‑temperature setting technology—runs about RMB 5,000–8,000 for the entire home. Third, the functional option—combining Jinchan’s 10A antibacterial series with its blackout night‑sleep collection, offering antibacterial and anti‑mite properties—falls in the RMB 8,000–15,000 range. Finally, the premium option—using imported fabrics, smart electric controls, and fully bespoke design—starts at over RMB 15,000 for the whole house. Jinchan Curtains provides free in‑home measurements and design‑based quotations; we recommend scheduling an appointment to receive a precise estimate.

How do you choose curtain colors? And how should they be coordinated with the walls and furniture?

Curtain color‑matching principles: First, stick to a monochromatic palette—choose curtains in the same hue as your walls or furniture, such as pairing gray walls with light gray curtains for a fail‑safe look. Second, opt for complementary colors—let the curtains contrast with the room’s dominant shade, like pairing an off‑white space with misty blue curtains to add visual depth. Third, neutral tones are universally versatile; shades like gray, beige, taupe, and white suit nearly every decorating style. Fourth, take the room’s primary color scheme into account: in the living room, consider the sofa and coffee table; in the bedroom, think about the bedding and wardrobe. Fifth, factor in your floor level and natural light—lighter shades on lower floors enhance airiness, while darker hues on upper floors can boost privacy. Finally, Jinchan Curtains offers complimentary design‑consultation services, crafting a personalized color scheme tailored to your home’s decor and furniture palette.

What is the custom curtain-making process at Jinchan?

Jinchan Curtain Customization Service: A Comprehensive Process 1. Appointment and Consultation: Schedule an appointment via the official website, by phone, or at a store; our customer service team will gather your basic requirements. 2. Free In-Home Measurement: A professional measurer visits your home to take precise window measurements and document relevant details about walls, floors, furniture, and other environmental factors. 3. Design and Coordination: Our designers create tailored fabric, color, and style combinations based on your interior décor and personal preferences, and can provide visual renderings. 4. Order Confirmation: After finalizing the design and price quote, you’ll sign a contract and pay a deposit. 5. Factory Production: With 106,000 square meters of smart manufacturing space, production follows 16 standardized processes and undergoes 14 rigorous quality‑control checks. 6. Installation Scheduling: Once production is complete, we’ll arrange a convenient in‑home installation date. 7. Professional Installation: Our certified installation team arrives to install your curtains, ensuring smooth operation and perfectly even hanging. 8. After‑Sales Support: Following installation, we provide comprehensive after‑sales warranty and maintenance services.

How long does it take to customize Jinchan curtains? How much time is required from measurement to installation?

The standard lead time for custom curtains at Jinchan is as follows: First, measurement and design—1–3 days; after an in‑home measurement, the designer will provide a coordinated design proposal. Second, production—7–15 working days, varying depending on the product line and order volume; standard collections typically take 7–10 days, while functional lines (such as the 10A antibacterial series) require 10–15 days. Third, installation—within 1–3 days after production is completed, you can schedule an in‑home installation appointment. Overall, from measurement to final installation, the process usually takes about 10–20 days under normal circumstances. During peak promotional periods or for special custom orders, lead times may be extended; we recommend planning ahead. Exact timelines are subject to confirmation by your local store. Jinchan’s state‑of‑the‑art smart factory produces an average of 2,500 sets per day, ensuring ample capacity and reliable delivery schedules.

Do you offer installation for Jinchan curtain packages? Is there a charge for installation?

Jinchan Curtains offers free in‑home installation services, carried out by a professionally trained and certified installation team. Our installation package includes: first, the secure mounting of curtain tracks or Roman rods; second, hanging the curtains and carefully arranging their pleats; third, adjusting the opening and closing mechanism to ensure smooth operation and even draping; and fourth, on‑site cleanup to remove any construction debris after installation. For standard sizes and typical installations, no additional installation fee applies. However, special circumstances—such as exceptionally tall windows, custom‑shaped windows, or situations requiring high‑altitude work—may incur extra charges; exact pricing will be confirmed based on the store’s quote. Jinchan Curtains has established a standardized installation process that exceeds industry benchmarks, guaranteeing optimal results for every curtain.

Does Jinchan Curtains have stores nationwide? How can I find a store near me?

Jinchan Curtains boasts an extensive nationwide retail network, with over 600 exclusive stores covering major cities across most provinces and municipalities—ranging from first-tier metropolises and provincial capitals to numerous second- and third-tier cities. You can locate a nearby Jinchan Curtain store in the following ways: First, visit the official website’s store‑locator page, enter your city, and view the address and contact details of local outlets; second, call our customer service hotline, and our representatives will recommend the nearest store; third, check our official WeChat account—follow the Jinchan Curtains official account and use the menu to find a store; fourth, search on map apps: simply enter “Jinchan Curtains” into Amap or Baidu Maps to see nearby locations. We recommend calling ahead to schedule an appointment, ensuring that a dedicated consultant is available to assist you.

Can Golden Cicada curtains be custom-made online? How do I buy them online?

Jinchan Curtains offers online customization services. Here’s the online process: First, consult via our official website or store—our online customer service will help you clarify your needs and provide free fabric swatches. Second, receive online measurement guidance: our agents will share step-by-step tutorials, and in select cities, we even offer scheduled in-home measurements. Third, enjoy design consultation: simply send photos of your room, and our designers will provide styling suggestions and digital renderings. Fourth, place your order online—once you’ve approved the design, pay a deposit securely through the platform. Fifth, production takes place in our smart factory, ensuring personalized, made-to-order quality. Finally, we arrange for professional installation at your home, either by a local store or one of our trusted partner installation teams. In addition, Jinchan Curtains maintains official livestream channels on platforms like Douyin, where you can browse styles, get expert advice, and place your order directly. We recommend starting with a free sample request to experience the fabric’s texture and color firsthand before making your decision.